Innovation in public security

integrating the Design Thinking Canvas and the “Bússola” tool for risk and vulnerability mitigation

Authors

DOI:

https://doi.org/10.31060/rbsp.2027.v21.n1.2344

Keywords:

Risk Management, Public Security, Design Thinking Canvas, “Bússola” Tool

Abstract

This study presents the development and validation of a public security management protocol based on the integration of the Design Thinking Canvas with the “Bússola” tool, focused on risk and vulnerability management. The proposal seeks to improve the planning and monitoring of security forces’ actions, supporting resource selection, decision-making, and the reduction of teams’ exposure to operational risks. The methodology combines academic knowledge with the experience of specialized professionals, promoting a systematic approach applied to qualified law enforcement operations. As a result, a management methodology was theoretically and empirically developed and validated to organize information, support strategic decisions, and guide the allocation of resources. It was applied in hundreds of operations and was later incorporated into state public security forces.

Downloads

Download data is not yet available.

Author Biographies

Sérgio Ximenes da Silva, Pernambuco Civil Police

Ph.D. in Design from UFPE, M.A. in Design from UFPE, B.A. in Law from Faculdade Estácio do Recife, and B.A. in Geography from UFPE. He served as a Civil Police Commissioner for the State Government of Pernambuco and as Head of Operational Planning Coordination within the Pernambuco Civil Police Intelligence System.

Walter Franklin Marques Correia, Federal University of Pernambuco

Postdoctoral fellow at the Department of Digital Media Concepts, Academy for AI, Games Media at BUas—Breda University of Applied Sciences (Netherlands); Ph.D. and Master’s degree in Production Engineering from UFPE, including a sandwich program (Ph.D.) at the Technical University of Lisbon (UTL) in Portugal; and a Bachelor’s degree in Industrial Design from UFPE. Full Professor in the Department of Design at UFPE.

João Marcelo Xavier Natario Teixeira, Federal University of Pernambuco

Ph.D., M.S., and B.S. in Computer Science from UFPE, with a sandwich program (Ph.D.) at the University of Chile. He is currently an Adjunct Professor Level 3 in the Department of Electronics and Systems at UFPE, a member of the Graduate Program in Design (UFPE) Academic Council, and a member of the Graduate Program in Electrical Engineering (UFPE) Academic Council.

References

CROWE, Thimoty; ZAHM, Diane. Crime Prevention Through Environmental Design. Land Development, p. 22-27, 1994.

DAVIES, Toby; FRY, Hanna; WILSON, Alan; BISHOP, Steven. A mathematical model of the London riots and their policing. Scientific Reports, v. 3, 2013.

DE JONG, Joop. A public health framework to translate risk factors related to political violence and war into multi-level preventive interventions. Social Science and Medicine, v. 70, n. 1, p. 71-79, 2010.

DIXON, John; KOUZMIN, Alexander; KORAC-KAKABADSE, Nada. Managerialism – something old, something borrowed, little new. International Journal of Public Sector Management, v. 11, n. 2/3, p. 164-187, 1998.

ECK, John; LEE, YongJei; SOOHYUN, O.; MARTINEZ, Natalie. Compared to what? Estimating the relative concentration of crime at places using systematic and other reviews. Crime Science, v. 6, n. 8, 2017.

ETERNO, John; SILVERMAN, Eli. The Crime Numbers Game: management by manipulation. Boca Raton, FL: CRC Press, 2012.

FARRELL, Graham; HODGKINSON, Tarah; ANDRESEN, Martin. Homicide in Canada and the crime drop. Crime Science, v. 7, 2018.

FBSP – Fórum Brasileiro de Segurança Pública. Anuário Brasileiro de Segurança Pública 2016. São Paulo: FBSP, 2016.

FBSP – Fórum Brasileiro de Segurança Pública. Anuário Brasileiro de Segurança Pública 2017. São Paulo: FBSP, 2017.

GRAY, Andrew; JENKINS, Bill. From public administration to public management: reassessing a revolution. Public Administration, v. 73, p. 75-99, 1995.

GROTE, Gudela. Safety management in different high-risk domains – All the same?. Safety Science, v. 50, n. 10, p. 1983-1992, 2012.

HOOD, Christopher. A public management for all seasons?. Public Administration, v. 69, n. 1, p. 3-19, 1991.

KLINK, Amyr. Não há tempo a perder: em depoimento a Isa Pessoa. Rio de janeiro: Foz /Tordesilhas, 2016.

KUANG, Da; BRANTINGHAM, Jeffrey; BERTOZZI, Andrea. Crime Topic Modeling. Crime Science, v. 6, n. 12, 2017.

MANN, Monique. New public management and the ‘business’ of policing organised crime in Australia. Criminology & Criminal Justice, v. 17. n. 4, p. 382-400, 2016.

CALADO, Felipe Matheus; MILANO, Farley; NEVES, André; SÓTER, Clarissa Menezes de Azevedo. Design Thinking Canvas methodology: using canvas with cards to innovative artifact design. In: DUARTE, Emília; DUARTE, Carlos; RODRIGUES, Fernando Carvalho (Orgs.). Design Doctoral Conference’16: TRANSversality – Proceedings of the DDC 3rd Conference. 1. ed. Lisboa: Edições Iade, v. 1, 2016, p. 50-57.

NOORDEGRAAF, Mirko; ABMA, Tineke. Management by measurement? Public management practices amidst ambiguity. Public Administration, v. 81, n. 4, p. 853-871, 2003.

OLSEN, Odd Eirnar; KRUKE, Bjørk Ivar; HOVDEN, Jan. Societal safety: concept, borders and dilemmas. Journal of Contingencies and Crisis Management, v. 15, n. 2, p. 69-79, 2007.

OSTERWALDER, Alexander. Business Model Generation – Inovação em modelos de negócios: um manual para visionários, inovadores e revolucionários. Rio de Janeiro: Alta Books, 2011. 300p.

OUIMET, Marc. Crime in Canada and the United States: a comparative analysis. Canadian Review of Sociology and Anthropology, v. 36, n. 3, p. 389-408, 1999.

PERNAMBUCO. Assembleia Legislativa. Lei Nº 15.026, de 20 de junho de 2013. Altera a estrutura organizacional da Polícia Civil de Pernambuco, da Secretaria de Defesa Social, e dá outras providências. Recife: Diário Oficial do Estado de Pernambuco, ano 90, n. 116, p. 5, 21 jun. 2013.

PERNAMBUCO. Decreto nº 30.847, de 1º de outubro de 2007. Regulamenta a Lei nº 13.241, de 29 de maio de 2007, que cria o Sistema Estadual de Inteligência de Segurança Pública do Estado de Pernambuco - SEINSP, e dá outras providências. Diário Oficial do Estado de Pernambuco: Poder Executivo, Recife, 2 out. 2007, p. 13, col. 1. Disponível em: Alepe Legis. Acesso em: 15 set. 2026.

PERNAMBUCO. Polícia Militar de Pernambuco. Portaria Gab/SDS Nº 3168, de 25 de novembro de 2011. Disciplina os parâmetros para a concessão da assessoria de inteligência às investigações que possam desencadear Operações de Repressão Qualificada (ORQ). Recife: Diário Oficial do Estado de Pernambuco, ano 88, n. 226, p. 10, 29 nov. 2011.

RACZKOWISK, Konrad (Ed.). Risk Management in Public Administration. Warsaw, Polônia: Palgrave Macmillan, 2017.

TILLEY, Nick; TSELONI, Andromachi; FARRELL, Graham. Income disparities of burglary risk and security availability over time. The British Journal of Criminology, v. 51, n. 2, p. 296-313, 2011.

TSELONI, Andromachi; FARRELL, Graham; THOMPSON, Rebecca; EVANS, Emily; TILLEY, Nick. Domestic burglary drop and the security hypothesis. Crime Science, v. 6, n. 3, 2017.

ZAHM, Diane. Learning, translating, and implementing CPTED. Journal of Architectural and Planning Research, v. 22, n. 4, p. 284-293, 2015.

ZIMRING, Franklin. The necessity and value of transnational comparative study: some preaching from a recent convert. Criminology and Public Policy, v. 5, n. 4, p. 615-622, 2006.

Downloads

Published

2026-10-01

How to Cite

XIMENES DA SILVA, Sérgio; MARQUES CORREIA, Walter Franklin; XAVIER NATARIO TEIXEIRA, João Marcelo. Innovation in public security: integrating the Design Thinking Canvas and the “Bússola” tool for risk and vulnerability mitigation. Revista Brasileira de Segurança Pública, [S. l.], v. 21, n. 1, p. 282–309, 2026. DOI: 10.31060/rbsp.2027.v21.n1.2344. Disponível em: https://revista.forumseguranca.org.br/rbsp/article/view/2344. Acesso em: 1 oct. 2026.

Issue

Vol. 21 No. 1 (2027): v. 21 n. 1 (2027): Revista Brasileira de Segurança Pública 40

Section

Articles

License

Copyright (c) 2026 Revista Brasileira de Segurança Pública

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Licensing

The Brazilian Journal of Public Security uses the Creative Commons License as a form of licensing for its published works. The license used follows the CC BY 4.0 - Attribution 4.0 International model. 

To see the permitted rights please go to the full licence or to our Copyright and Licensing page.